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Free · 2026 · 14% of the NHA CPT Phlebotomy Processing practice questions

Processing is 14% of the NHA CPT. Answer 10 questions (6 on Processing) and see your score by domain, with every answer explained. Free, no sign-up.

Question 1 of 10Processing diagnostic
Processing · 14% of the NHA CPT

In the emergency department, a phlebotomist collects a legal (forensic) blood alcohol specimen at law enforcement's request. The tube is sealed and the custody form is started. Before the lab courier arrives, the phlebotomist is paged to a STAT draw down the hall. What is the best action?

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Centrifuging and aliquoting, chilled and light-sensitive specimens, rejection criteria, chain of custody, transport, the LIS and critical values.

What the NHA CPT exam tests in Processing

  • Preparing specimens for testing or transport: clotting time before centrifuging, centrifuge operation (balancing, stoppers on, timing), aliquoting, serum vs plasma vs whole blood, separation time limits, refrigeration and freezing
  • Specimen integrity: specimens that must be chilled, kept at body temperature or protected from light, time limits, hemolysis, lipemia and icterus, specimen rejection criteria and recollection
  • Chain of custody for forensic, blood alcohol and drug testing specimens
  • Transport and packaging: biohazard bags and containers, pneumatic tube systems, reference laboratories, clinical research protocols (kits, specimen bags, air waybills, triple packaging, dry ice)
  • Laboratory requirements and information systems: CLIA rules, environmental conditions and machine calibration, accessioning, entering and retrieving specimen data in the LIS, internal and external databases, coordinating with non-laboratory staff
  • Critical values for point-of-care and CLIA-waived testing: recognizing, reporting to the responsible provider, read-back and documentation
  • Distributing laboratory results to ordering providers, updating the medical record, contacting patients for recollection
  • Core knowledge applied to processing: blood components and how they separate, pre-analytical errors and their effect on test results (hemolysis, hemoconcentration, additive carryover, wrong tube, delays)

High-yield processing facts

  • Whole blood tests (CBC, HbA1c): a well-mixed anticoagulated tube that is NEVER centrifuged.
  • Plasma tubes (citrate, heparin, EDTA) can be spun right away. Serum tubes must clot COMPLETELY first: SST about 30 min, orange RST about 5 min, per the tube maker. Anticoagulated patients clot slower. Spinning too early leaves fibrin strands that clog analyzers.
  • Spun anticoagulated tube, top to bottom: plasma, buffy coat (WBCs + platelets), RBCs. In gel tubes the gel sits between the serum or plasma and the cells.
  • Centrifuge: BALANCE with equal-size, equal-volume tubes directly opposite (use a water balance tube if needed). STOPPERS ON (prevents aerosols, evaporation, contamination, pH change). Close and latch the lid; never open it until the rotor stops. Noise or vibration: turn it off and rebalance. Speed (RCF) and time follow the tube maker and lab procedure.
  • Separate serum or plasma from cells within 2 HOURS of collection (CLSI) unless stability data allow longer; cells consume glucose and leak potassium. Glucose falls in unseparated blood without fluoride.
  • Aliquoting: PPE with a face shield or splash shield; remove stoppers slowly under gauze, twisting away from you (never pop them); new transfer pipette for each specimen; label every aliquot with the same identifiers plus the specimen type (serum or plasma); never pool specimens.
Special handling
HandlingAnalytes
Chill immediately in an ice-water slurryAmmonia, lactate, ACTH, gastrin, PTH, homocysteine, catecholamines
Keep at 37 °C until separated (heel warmer, heat block)Cold agglutinins, cryoglobulins, cryofibrinogen
Protect from light (amber tube or foil)Bilirubin (especially newborn), vitamin B12, folate, vitamin A, B6, beta-carotene, porphyrins
Do NOT chill (room temperature)Potassium (chilling unseparated blood raises K); most routine chemistry and hematology until processed

The full Phlebotomy High-Yield Cram Sheet comes with full prep.

Common processing traps

  • Serum tubes clot first (SST about 30 min); plasma tubes can be spun immediately; a CBC is never spun.
  • Balance the centrifuge, keep stoppers on, don't open it until the rotor stops.
  • Separate serum or plasma within 2 h of collection.
  • Ammonia and lactate go on ice; cold agglutinins stay warm; bilirubin is protected from light.
  • Never chill a potassium specimen.
  • Clotted lavender or light blue, underfilled light blue, and unlabeled specimens are rejected, never fixed.
  • Chain of custody: every handoff signed and timed, sealed, never left unattended.
  • Critical result: call the responsible caregiver now, read-back, document; no voicemail.

Free Phlebotomy processing practice questions

Question 1

A phlebotomist collects a green-top (heparin) tube for a plasma ammonia level on an inpatient. Which handling best protects the specimen until it reaches the laboratory?

  1. AWrap it in foil to protect it from light during transport
  2. BPlace it immediately in a slurry of crushed ice and water and deliver it promptly
  3. CKeep it at room temperature and deliver it within 2 hours
  4. DHold it in a heat block at 37 °C until it is centrifuged
Show answer and explanation

Answer: B. An ice-water slurry surrounds the tube and chills it evenly, slowing the metabolic production of ammonia.

Why not A: Light protection is required for analytes like bilirubin and vitamin B12, not ammonia.

Why not C: Ammonia rises quickly in blood kept at room temperature as cells metabolize, so it must be chilled right away.

Why not D: Body-temperature handling is for cold agglutinins and cryoglobulins; warming an ammonia specimen would raise the result.

Remember: Ammonia specimens go immediately into an ice-water slurry and are delivered promptly for processing.

Question 2

A phlebotomist calls a patient's nurse to report a critical point-of-care hemoglobin result, as facility policy requires. Which step best confirms that the nurse received the result correctly?

  1. AState the result slowly twice so the nurse has time to write it down
  2. BText the result to the nurse's personal phone so there is a written copy
  3. CEnd the call once the nurse says "got it" and thanks you
  4. DAsk the nurse to repeat back the patient's identifiers and the result, then confirm that the read-back is correct
Show answer and explanation

Answer: D. In a read-back, the receiver repeats the information and the reporter verifies it, which catches errors in hearing or recording.

Why not A: Repeating it yourself does not show what the nurse actually heard or wrote. Only the receiver's read-back confirms accuracy.

Why not B: Using a personal device for PHI is not an approved channel. A text also does not replace the required verbal read-back.

Why not C: A simple acknowledgment does not verify that the patient and value were understood correctly.

Remember: For critical results, the person receiving the report reads it back and the person giving it confirms that it is correct.

Question 3

The LIS lists a scheduled collection time of 0500 for a routine morning draw. The phlebotomist actually collects the specimen at 0548. What time should be recorded as the collection time?

  1. AThe time the specimen is received and scanned in the laboratory
  2. B0500, because that is the scheduled time in the LIS
  3. CThe time the provider originally placed the order
  4. D0548, the time the specimen was actually collected
Show answer and explanation

Answer: D. The actual time of collection, along with the collector's ID/initials, must be documented in the LIS and on the label/requisition, since stability limits and timed results depend on it.

Why not A: Receipt time is a separate LIS field. It is not a substitute for the collection time.

Why not B: The scheduled time is not the collection time. Recording it misstates when the specimen was drawn, which can affect stability limits and timed results.

Why not C: The order time shows when the test was requested, not when blood was drawn.

Remember: Record the actual time of collection, not the scheduled or order time.

Question 4

A phlebotomist is asked to take a cerebrospinal fluid (CSF) specimen from a bedside lumbar puncture to the lab. The facility's pneumatic tube policy lists CSF as a specimen that must not be sent through the tube system. What should the phlebotomist do?

  1. ADouble-bag the specimen, mark the carrier "fragile," and send it through the tube system
  2. BSend it through the tube system and call the lab to watch for its arrival
  3. CHold the specimen for the next scheduled courier round within the hour
  4. DHand-carry the specimen directly to the laboratory right away
Show answer and explanation

Answer: D. Specimens on the facility's do-not-tube list are delivered by hand, promptly, to protect them from loss or damage.

Why not A: Extra bagging does not override the facility's restriction. The policy exists because CSF is irreplaceable if the carrier fails or the specimen is damaged.

Why not B: Calling ahead still violates the policy and still exposes an irreplaceable specimen to loss or damage.

Why not C: Delay can compromise CSF testing, such as cell counts and cultures. Restricted specimens should be delivered promptly by hand.

Remember: Follow the facility's pneumatic tube exclusion list and hand-deliver restricted or irreplaceable specimens such as CSF.

Question 5

When liquid diagnostic specimens are shipped as "Biological Substance, Category B" (UN3373) using triple packaging, where is the absorbent material placed?

  1. ABetween the primary container and the leakproof secondary container, enough to absorb the entire contents
  2. BInside the primary tube, mixed with the specimen
  3. CNowhere, because leakproof primary tubes make absorbent material unnecessary
  4. DOnly between the secondary container and the rigid outer package
Show answer and explanation

Answer: A. Absorbent between the primary and secondary containers soaks up all the liquid if a primary container leaks or breaks.

Why not B: Absorbent material is never placed in the specimen itself. It would ruin the specimen for testing.

Why not C: Triple packaging for liquids requires absorbent material even when the primary containers are leakproof.

Why not D: Absorbent placed only outside the secondary container would not absorb a primary-container leak, because the liquid would pool inside the secondary container. The absorbent must surround the primary container inside the secondary and be able to absorb the entire contents.

Remember: UN3373 triple packaging means a leakproof primary container, absorbent material inside a leakproof secondary container, and a rigid outer package.

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